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Commercial Lines Account Manager

The Opportunity The Commercial Lines Account Manager is responsible for managing a high-profile book of business that is complex to handle and generates substantial revenue that is critical to the company operations. The Commercial Lines Account Manager consistently contributes to meeting and exceeding established client retention goals, with minimum supervision. This position is expected to build and maintain positive relationships with internal and external clients, as well as mentor team members by providing frequent opportunity for them to learn and grow, being instrumental in leading a unit to top performance. This position will be based in Rosemont, PA. Responsibilities: Responsible for overall retention of accounts in assigned book of business Act as liaison between clients and insurance carriers to resolve escalated, complex service issue Make appropriate recommendations to clients based upon review of current coverage and knowledge and analysis of available products independent of manager approval Review certificate requirements and issue certificates. Submit claims, process endorsements, bill new and renewal policies, assist clients with a variety of requests Requirements: Bachelor's Degree in Business or business-related, preferred; High school diploma and equivalent years of experience acceptable 5 years in property casualty, commercial line account management Strong word and excel skills Exceptional customer service skills Familiarity with Applied Systems (their tool) a plus Strong follow up skills Ability to Multi-Task and Prioritize Natural Team player & Collaborator Industry Professional Certification a plus.
Salary Range: NA
Minimum Qualification
5 - 7 years

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