Call Center Representativeother related Employment listings - Bryn Mawr, PA at Geebo

Call Center Representative

4.
4 Bryn Mawr, PA Bryn Mawr, PA Full-time Full-time $16 - $17 an hour $16 - $17 an hour 4 days ago 4 days ago 4 days ago Our Cardiology practice provides exceptional cardiac care, including disorders of the heart and blood vessels.
We offer diagnostic, preventative, clinical and rehabilitative cardiac care and perform a number of both non-invasive and invasive procedures.
The office is located in a main line suburban setting and is privately owned.
We have a team-oriented approach and a work culture designed to create an excellent patient experience.
We are looking for 2 full-time Call Center Reps to join our growing team! This person will be responsible for patient scheduling, new patient information, and general patient inquiries.
Our ideal candidate has excellent communication skills and attention to detail.
Job Title:
Call Center Representative Duties:
- Answer incoming calls and respond to patient inquiries in a professional and timely manner - Provide accurate information to patients - Handle patient complaints and resolve issues effectively and efficiently - Maintain a high level of patient satisfaction through excellent service and follow-up - Input patient information into the system accurately and efficiently - Follow call center scripts when handling different types of calls - Collaborate with team members to achieve individual and team goals Skills:
- Excellent verbal communication skills with the ability to actively listen and understand customer needs - Strong problem-solving skills to address customer concerns and find appropriate solutions - Ability to multitask and navigate computer systems while speaking with customers on the phone - Attention to detail to accurately record customer information and update records as necessary - Ability to work in a fast-paced environment and adapt to changes quickly - Strong time management skills to prioritize tasks effectively For questions, please call 484-272-3270 ext.
3026.
or email email protected Job Type:
Full-time Pay:
$16.
00 - $17.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
Monday to Friday
Experience:
Call center:
1 year (Preferred) Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

  • Type: Other
  • Company: Bryn Mawr Medical Specialists Association

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